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C E M S S O L U T I O N S |
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CEMS-LC © Call Center Quality Monitoring Software for Large Call Centers
Cost: call for quote - 860-537-0649
CEMS Call center quality monitoring and recording is designed to handle single or multi-site random call monitoring, Voip call recording or 100% call logging to ensure a positive customer experience. CEMS-LC can be customized to meet your needs...call now to discuss your options. It is customized Monitoring Made Easy© from DCR.
System design can encompass sophisticated applications including:
- Screen trigger activated recording - Digital CTI© recording interface - 100% call logging, where total recording and quality monitoring work together - Agent "on-demand" recording for verification - Centralized multi-site recording
For information or to request a demo CD either CLICK HERE or call 860-537-0649.
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